Fifteen years ago, quality management in construction was often a matter of doing it because you had to, not because you wanted to. It was a concept imposed from the top, an administrative evil carried out with pen and paper, often filled out after the work was done with multiple coffee stains.    

While this image may be exaggerated, it nonetheless reflects a time where focus was elsewhere, and digital tools were almost non-existent. There was a clear divide between what one "should" do, driven by requirements, external factors, and regulations from clients, and what one "wants" to do, driven by companies' increasing desire to improve the bottom line and create long-term value.     

However, achieving quality often required a certain company size and needed resources that were not accessible to all.    

Fast forward to today's practice  

Ironically, we often emphasize Lord Kelvin's quote from the late 1800s to underscore the significance of quality in construction today. Kelvin famously stated:  

 "If you cannot measure it, you cannot improve it."      

This sentiment aligns with the mindset of consistently monitoring and enhancing one's work. Yet, assessing quality can prove challenging, demanding sustained effort and a nuanced grasp of performance indicators for driving success.     

While the complexity of measuring quality may be daunting, integrating it seamlessly into construction practices can yield substantial benefits, fostering organizational growth.  

  A new concept has seen the light of day  

To achieve quality, Inspectly's director has introduced a concept called: Focus Removes Errors.      

It is about creating a culture where quality is at the forefront and where checklists are made to ensure that everything is thoroughly reviewed.     

Self-assessment also plays an important role, where one examines how often errors occur, how to measure when deviating from the planned, and what types of errors arise. This can generate heavy data that needs to be organized and analyzed to identify patterns and areas for improvement.  

  Can we focus on quality? Yes we can!   

Unconsciously, we might sound like Bob the Builder - but what questions should we ask to improve quality? It is not just about measuring quality but also knowing what to measure and how to improve your work.